William Bui from Draco explains what to look for in a Dispenser

I first met John over the phone in 2008. At the time, I just started with Draco with no sales experience and lack the personality. John was the most enthusiastic person I had ever spoken to. Little did I know that Petra had already been doing business with us for 10 years but John spoke to me like he had known me for all those years.

When we think of sales, what does that mean? Certainly, you need to be proud of your products and act as if it’s best thing in world. However sometimes we forget that it’s about solving problem and listening to your customer’s needs. Just offering a price is not sales. Knowing your customers and figuring out what are your advantages is true sales. When someone in my staff tells me a customer is not interested, I always ask why. If you dissect the phrase “they’re not interested”, is it because you gave price and they said no. Or did you take time to find out more about the company, who they buy from, who are the right people to talk to and what problems they are currently facing. Of course we must also find the right customer as well. Once you do, help them grow as best as you can, making money will be a byproduct that will naturally happen.

Check out our first commercial!

The Wizard – Soap Made Easy

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Just push the button on the Wizard IV Soap Station and you are ready to use the Petra line of premium body wash, shampoo or hand soap.

Petra’s Super Concentrates provide excellent body and hair cleansing performance while being mild enough to use multiple times daily. They are available in a variety of popular colors and fragrances while The Wizard II Soap Station can customize the product to a desired richness and thickness.

The Wizard IV is a wall mounted soap station, unit similar to a chemical station. In fact, for convenience, it can be linked to an existing chemical station or directly to your water source.

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John Mickelson     Inventor of the Wizard

Wizard Soap Stations are available in a number of configurations to best suit your needs including a two button unit for multi-product mixing.

Save time, save space and save money with Petra’s Super Concentrates and the Wizard IV Soap Station.

Wizard cost savings calculator (US)

Wizard cost savings calculator (CDN)

February 2015

Club Cleanliness a timely subject. This year more than ever.

Colds and flus are wrecking havoc on everyone–even more with our seniors, which John recently experienced firsthand. Proper disinfection has always been a crucial piece of the cleaning puzzle, particularly in health club facilities. In fact, John recently contributed to CBI Magazine’s “Cleanliness is key to Healthiness” feature (You can see a digital version of CBI Magazine in it’s entirety by clicking here, the Cleanliness article is on page 64, you can enter the page number to go directly to the article) which he touches on in this month’s edition of the SoapBox.

A message from John…

I recently learned firsthand how quickly super bugs and pathogens can get out of control. My mom resides in an independent living facility where they try to keep up on cleaning and disinfecting. But once several residents came down with a cold and flu bug, there was no way to prevent the number of illnesses that occurred.

My mom ended up in the hospital and at 85 years of age, there was a day or two where we didn’t know if she would recover.

There is good news though. I work with a number of regional and national janitor supply companies that have the products and knowledge to help keep your club clean and sanitized. Making sure you have a strong relationship with a trusted janitor supply rep is one of the most important ways to lower your chances of being a gateway for transferring pathogens to your members. I encourage you to dialog with a trusted janitor supply rep, they typically are very knowledgeable and their advice is free. If you need help on finding a rep, let me know, I have a huge network of qualified people that I can recommend. Most important, besides keeping your club and equipment clean and sanitized, encourage everyone to wash their hands, use non-alcohol foaming hand sanitizers and if your budget allows, provide antiseptic equipment wipes.

If you want to know how clean your club is, use a portable, battery powered ultraviolet light which allows you to actually see the pathogens and other not so nice things in your facility. Seeing is believing. I have an inexpensive unit available if you are unable to source.

As to mom, she is on the mend. Each day she becomes stronger and in several weeks, we look forward to having her back to being normal. Enjoy the article from CBI Magazine (don’t forget the Cleanliness article is on page 64) and let me know how I can be of assistance to you and your facility. Be well my friends and lets make life fun and bring happiness to everyone we come in contact with. John